Balancing Effective Communication and Employer-Employee Relations
Social audits are critical for ensuring compliance with ethical and labour standards in the workplace, particularly in sectors like agriculture, because of their high dependence on the labour force. One of the key components of a successful social audit is the process of interviewing employees. According to guidelines from the Association of Professional Social Compliance Auditors (APSCA) and the SIZA Audit Process and Methodology, how auditors conduct interviews can have a lasting impact on workers and employers. The key lies in conducting interviews effectively without damaging the trust and relationship between workers and their employers.
When workers are housed between farms and ownership is unclear or disputed?
Auditors must adequately highlight the risks related to the business they are auditing and ensure management commitment to drive improvement, meet the Standard requirements and aim for best practice. It is valuable for the industry and the entire community to ensure continuous improvement.
What is sufficient and compliant for worker breaks and meals when auditing farms?
Agriculture provides an abundance of circumstances, landscapes, and situations where employees work, live, and rest. This complexity can be a problem when considering a standardised rule or requirement for adequate rest and eating spaces.
Considerations and Best Practices for the transportation of workers
Transportation in South Africa is governed by various legislation and frameworks, including the National Road Traffic Act, Sectoral Determination 13, Occupational Health and Safety Act and more. When businesses employ Temporary Employment Services (TES) and transport is provided, one must look at some critical components in ensuring their safety, well-being, and compliance with labour standards. The SIZA Transport Guide, developed to provide clear guidance for employers and auditors, outlines the importance of safe transportation for all workers, particularly those employed under TES arrangements.
How can one practically verify the age of workers physically present and working on-site?
One of the Principle Codes speaks to preventing and remedying child labour when conducting SIZA social audits. One of the most critical elements to verify is the age of workers, especially to ensure compliance with laws on child labour and young workers and to ensure that businesses do not knowingly or unknowingly employ employees who are not allowed to work. South Africa governs this by the Basic Conditions of Employment Act (BCEA) and international standards such as the International Labour Organisation (ILO) conventions. Businesses must implement effective systems to ensure they do not break the law.
What will happen on the day of the audit?
On the day of a SIZA audit, the auditor will follow a structured approach in line with the SIZA Social Audit Process and Methodology and Environmental Audit Process and Methodology. This structured approach allows the auditors to triangulate information by evaluating the business’s management system overall. The structure will consist of:
Why is the recruitment process so important?
The recruitment of workers resonates under the Forced and Bonded Labour principle in the SIZA Code Requirements. It is not just an everyday practice in agriculture but one of the most important parts of the sourcing and onboarding process, especially when it comes to seasonal labour.
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