All farms, packhouses, and processing facilities have internal grievance mechanisms in place, which are monitored through SIZA’s third-party audit process; if concerns remain unresolved and relate to violations of the SIZA Code of Conduct or standard requirements, they may be escalated to the SIZA Voice for All programme, while issues falling outside SIZA’s mandate will be referred to the appropriate parties or escalated to appellando for further investigation through their established structures. Naturally, reporting grievances is the person(s) or company’s personal choice.
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