Trust Matters in the Audit Process
Effective communication is evident within the auditor’s capacity to appropriately read and respond to verbal and non-verbal cues, as well as to recognise how their own non-verbal cues may affect the atmosphere of the audit.
Confidentiality during the audit process begins with providing interviewees with clear assurance that concerns can be raised without fear of retribution and that any information shared will remain unattributed.
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