COMPLAINTS PROCEDURE

To lodge a grievance or complaint, please fill in our complaint form here: https://siza.co.za/siza-complaints-and-grievance-process-a-voice-for-all/

SIZA offers a variety of processes to ensure that the integrity of the audit is maintained by both the auditor and the producer. These processes ensure that interested parties have the option to engage with the audit, the business' commitment, and the overall integrity of the process. The SIZA Dispute- and Complaints processes are implemented to ensure ethicality and cannot be abused or used to discriminate unfairly.

The available processes include the following. Click on each list item to read more and see the full process.

1. Complaints process to inform SIZA about violations or when members are mistreated
2. Complaints raised when auditors are mistreated during audits
3. Dispute process during audits to query certain findings