The SIZA Audit Dispute procedure was implemented with the sole purpose of ensuring that producers can raise a concern in a safe space if they disagree with a specific finding. In line with SIZA's support towards audits, this was implemented to ensure that auditors can use this process as a buffer so that they are not confronted with or coerced during an argument about a specific finding on the day of the audit. Audit Disputes give all involved in the audit process a fair opportunity to look deeper into the legal requirements and the application thereafter if a finding is queried.
How does this procedure work?
The SIZA Audit Dispute Process allows for a transparent review of the evidence provided during a formal dispute following a third-party audit. Disputes can only be raised by the supplier that has undergone a third-party audit and must be done online on the member's profile on MySIZA to allow SIZA to initiate an independent review process. This process and the outcome thereof are visible on the MySIZA platform to ensure transparency.
SIZA cannot interfere with the third-party audit process, unless the dispute has been raised formally via the digital platform, after which SIZA merely facilitates the independent review process. SIZA manages the dispute process as follows: